Complaints of any nature about any aspect of AAFFA’s operations should be directed to the applicable department’s Director. If the member is still unsatisfied with any resolve or response, he or she should direct such complaint to the CEO. Complaints regarding certification issues should be directed to the applicable Chair of the VCB or LFB for resolution. The VCB and LFB decisions in such matters are final.


Policy on Discrimination 
AAFFA does not discriminate on the basis of age, gender, race, religion, national origin, disability, or marital status. This applies in our internal hiring practices, membership recruitment, and in the conduct of the hundreds of individuals who represent this Association in many capacities including: instructor, Board/ Committee member, grader, mentor, Support Group or Team member, and anyone acting as an emissary on AAFFA’s behalf, anywhere in the world.